![]() ![]() ![]() If you have an OEM system or third-party system, we recommend contacting the system manufacturer for the latest drivers and/or their Driver/Software update application (i.e.: Support Assist) since they will provide they will be validated for your system. If it fails, let me know and we'll try to figure out the next step.There appears to be some confusion about IntelĀ® Driver & Support Assistant (IDSA) support, and I apologize for any inconvenience. In the resulting Confirm Device Uninstall display, check on the box to select to delete the driver software. ![]() In the resulting Properties display, select the Driver tab.Double-click on the entry for Intel Iris Graphics 5100.Click on the entry for Display Adapters to expand the list.Following the process I outlined above, substitute the following for Step 3: If you are at this point, with the knowledge level that you have, it is going to be difficult to walk you through it, but let's at least try. If you are not seeing a package with this name, then what has likely happened is that, somehow, you have a partially uninstalled package sitting there (and this can hang any subsequent attempt to uninstall it). In the Apps and Features (or Programs and Features, depending upon you version of Windows), applet, you want to uninstall the package labelled Intel Graphics Driver. In the resulting display, download the 32-bit or 64-bit version of the package, depending upon which you have installed. In the resulting list of packages, choose (click on the blue title for) the topmost entry that supports your version of Windows (7, 8.1 or 10). ![]() Then, using the search window (where is says Product Name or keyword), search for Intel Iris Graphics 5100. ![]()
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